Assigning a guest to an existing ticket

If you have details of a guest you need to assign to a ticket (whether it's a host's table ticket or an individual ticket that needs to be re-allocated) simply follow these steps.

• Go to All Pages > Tickets > Ticketing Overview
• Click All Tickets
• Search for the table host or the guest with multiple tickets
• Click the Missing Information Icon (pink +) next to the table host’s name
• Choose the Guest you would like to edit and start typing the new guest's name

*If you the guest already exists in the system, you can select them from the dropdown. If this is a new guest, then click on +Add guest

*You can simply enter a guest’s First and Last Name. You can also add an email if you have this information.

• Click Add
• If you have added a guest’s email address, you can click Send Invite, to invite them to the event. They will then be able to add their own dietaries and registration information.

Adding Dietaries / Registration Information on behalf of a guest

Once you have assigned the guest to the ticket, you can also add their dietaries (or additional registration information), simply follow these steps.

• Click the Edit Guest pencil icon
• Add the dietaries, or additional registration information
• Click Save

Search for the Table Host or Lead Purchaser

 

Adding a new guest to the ticket

Adding registration information on behalf of the guest

Send Invite