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Help Centre

Auction

Learn how to set up, manage, and run your live or silent auction.

Auction Items Catalogue

Learn how winning bidders can easily redeem their Smart Galas auction item e-vouchers.

Pledging

Discover how to record, track, and manage pledges made during your campaign.

Raffle & Prize Draw

Get help with setting up and running raffles and prize draws.

Individual Giving

Learn how supporters can create fundraising pages, build teams, and raise donations for your cause.

Leaderboard

Showcase fundraising progress and drive engagement in real time.

Communication

Send updates, reminders, and messages to your guests.

Guests

Manage guest profiles, details, and attendance information.

Ticketing

Set up ticket sales and manage event access.

Registration

Manage guest details, add missing information, and collect attendee data for your event.

RSVP

Create RSVP tickets and send invitations to your guests.

Check-in

Make guest arrival fast and seamless on event day.

Table Planning

Plan seating arrangements and table assignments.

Surveys

Create surveys to gather feedback and insights.

Polls

Run polls and collect live responses from your audience.

Agendas

Create and manage your event schedule.

Microsite

Create, design, and manage your event microsite, including pages, branding, and content.

Payments

Manage payment settings, transactions, and processing.

Account

Update your account settings and platform preferences.

Notifications

Configure alerts and system notifications.

Integrations

Connect Smart Galas with your Stripe account and CRM.

Reporting

Track activity, customise columns, and download your reports.

Best Practices

Get tips for using the platform more effectively.

General

Find answers to common questions and setup basics.

Do you still need help? 

Our Help Centre offers comprehensive guidance on the Smart Galas platform. If you can't find what you're looking for, or if you'd like to report a bug, please submit a ticket.

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